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If it remains stable, it could be the wireless signal. If the signal strength or quality is poor, connect your Roku via Ethernet (if possible) and retest. If other people in your household are using the network, make sure that there is enough bandwidth to go around. If you use Wi-Fi, check the signal strength on your phone. It is rare but possible that a poor network signal would cause your Roku device to freeze or reboot. If it’s a menu or navigation issue, remove some channels you no longer watch to reduce the memory footprint. Retrace your steps and undo the changes to see what happens.ĭoes your Roku freeze or reboot on a specific app or channel within the app? Is it always the same thing you’re doing when it happens? If it seems channel or app-related, remove it and reinstall it. channels) since your Roku began freezing or rebooting? While rare, adding apps can interfere with how other apps run, and changing the configuration can cause the Roku to crash and reboot.Ĭonsider any changes you made to your Roku when it started having issues. Have you made any configuration changes or added any new apps (a.k.a. Roku tech-support recommended that Roku owners try updating their device again later, often in the evening, primarily since the issue may get caused by a “nearby” Nintendo Switch.” So, if you still suffer from reboots or lockups, your Roku device may just need to get that update.Īfter trying the two steps above, try these other troubleshooting tips to see if they resolve your problem. However, many people still claimed to have freezing or rebooting problems, which could occur due to a different problem or because the update never completed successfully.

Turn off the Nintendo Switch or set it to Airplane Mode.Īn update released for Roku devices potentially solved the Pokemon issues.

There has been a known issue with Nintendo Switch interfering with certain Roku Devices, but only when playing Pokemon Sword and Shield.

Remove the batteries from the remote and wait about 30 seconds, then reinsert them.

Unplug the Roku for at least 30 seconds.

A fix was released, but some users still complain that Roku will freeze or reboot when they have headphones connected. There is a known issue when headphones get connected to the remote. It’s always a good idea to restart your device every so often. The rebooting steps alone may be enough to stop the issues you’re having.

Again, navigate to the Settings menu and then select System.

The procedure refreshes all files and resets the memory, which may stop freezing or rebooting problems. Therefore, it is a good idea to reboot it regularly. Most people tend to leave the Roku plugged in and on standby mode when not in use.